Ensure your NHS trust’s Rhapsody integration engine remains reliable, secure, and scalable with 6B’s dedicated support services. Our integration specialists monitor your environment, resolve incidents swiftly, and apply optimisations to protect essential data flows across clinical, operational, and analytic systems.
Get in touchWhether you're developing a new digital health product or extending an existing solution with Rhapsody integration Engine Support, Whether you're developing a new digital health product or extending an existing solution with
As trusted partners to integrated care systems and digital health vendors, 6B delivers full-lifecycle Rhapsody support. We begin with in-depth assessment and architecture review and extend to continuous monitoring, version upgrades, performance tuning, and long-term governance. Whether your deployment is on-premise, cloud-hosted, or hybrid, our approach aligns with your interoperability ambitions and risk profile.
Rhapsody is a powerful health data integration engine used by healthcare organisations worldwide. It supports HL7, FHIR, APIs, DICOM, and custom messaging standards. Its flexible, low-code interface enables rapid development of interfaces, transformations, routing, and auditing. Built for high performance and scalability, Rhapsody is well suited for complex NHS environments, where resilience and compliance are essential.
Designed for adaptability, Rhapsody can function as a central messaging hub across diverse systems, whether connecting legacy hospital platforms, cloud-based EPRs, mobile applications, or third-party clinical tools. It includes built-in support for real-time processing, error handling, and auditing, making it ideal for clinical use cases such as e-prescribing, results reporting, referrals, discharge summaries, and patient tracking. Its modular architecture allows trusts to extend and evolve integrations without extensive redevelopment.
We begin with a discovery and architecture audit to review your deployment model, channel design, message volumes, and resource usage. We then design a tailored monitoring solution covering CPU, memory, storage, message queues, latency, and error trends. Real time alerting and human triage ensure we detect and resolve issues before they impact workflows.
Support extends to patching, engine upgrades, connector tuning, and capacity planning. We guide transitions to Rhapsody’s cloud or hybrid models, and implement performance tuning to ensure scalable infrastructure .
We integrate incident and change management, working closely with your internal teams and vendor partners. We deliver monthly system reports covering uptime, message throughput, error rates, trends, and optimisation recommendations.
Our proactive monitoring prevents message delays and channel failures, preserving clinician confidence and patient safety. By managing the engine on your behalf, we alleviate your internal IT burden, enabling your teams to focus on innovation and service improvements.
We provide transparent dashboards that report system performance, error trends, and SLA compliance. These insights support strategic planning and interoperability delivery.
Whether you are using standard HL7v2 channels, advanced FHIR APIs, or hybrid cloud setups, our Rhapsody support scales with your environment.
6B brings deep technical expertise in Rhapsody environments and NHS integration workflows. We have supported integrations and deployments across NHS trusts, ICSs and health systems, delivering reliable channels, connectors, and messaging solutions.
Our team uses deployment templates, monitoring scripts, alert configurations and upgrade processes to provide consistent high quality across engagements. We embed governance, audit logs and compliance into every layer of the solution.
We offer flexible service tiers ranging from standard business hours support to complete 24/7 coverage including upgrade and performance management. Our goal is to act as an extension of your team, delivering high availability, compliance, and continuous optimisation.
