Ensure your NHS trust’s Qvera integration engine runs reliably, securely, and without interruption with 6B’s dedicated support services. Our specialist team provides proactive monitoring, incident resolution, and ongoing maintenance to safeguard critical data flows that underpin clinical workflows and patient safety.
Get in touchWhether you're developing a new digital health product or extending an existing solution with Qvera integration Engine Support, Whether you're developing a new digital health product or extending an existing solution with
Trusted by healthcare organisations across the UK, 6B delivers full-lifecycle Qvera engine support – from initial installation and architecture review to live monitoring, issue triage, version upgrades, and long-term system governance. We tailor our approach whether you operate a modest deployment or a Kubernetes-scale environment.
Qvera’s HL7 interface engine (also known as QIE) is a modern, secure, and scalable integration platform designed to move healthcare data seamlessly between systems. It supports standards like HL7 v2/v3, FHIR, DICOM, X12, EDIFACT, XML, JSON, along with popular communication protocols including HTTP/S, SFTP, FHIR REST, and more.
Built with high-availability in mind, Qvera can be deployed in traditional primary/backup mode or as dynamically scalable clusters on Docker, Kubernetes, AWS ECS, and Azure AKS, capable of processing millions of messages daily.
Without expert support, trusts risk channel errors, message delays, security misconfigurations, or scalability bottlenecks that impact EPR workflows, scanning receipt, lab reporting, or discharge processing. Our support mitigates these risks and keeps your systems performing at enterprise speed.
At 6B we start with a discovery audit of your Qvera deployment – whether on-premise, cloud native, or hybrid. We review engine sizing, channel architecture, message throughput, protocol configurations, and security layers like TLS, SAML, and OAuth .
We implement full-stack monitoring that tracks health metrics (CPU, memory, disk), channel throughput, queue depth, error rates, and latency. Automated alerting and human triage ensure rapid root-cause investigation and SLAs for incident resolution.
Our packages cover platform upgrades – including transitions to QIE’s cloud-enabled editions – channel tuning, security patching, and backup management. We provide capacity planning and performance benchmarking to help trusts scale efficiently with clinical demand.
We align with your internal IT teams, vendors, and national services to provide seamless incident response and change control. Our commitment extends to continuous maintenance, adapting your engine as the healthcare ecosystem evolves.
Our proactive support prevents disruptions by identifying slowdowns, channel failures, and capacity constraints before they affect patient care. Trusts gain confidence in their messaging backbone and clinicians are protected from downtime or delays in critical workflows.
By offloading engine management, you reduce internal staffing burdens and ensure specialised oversight from experienced Qvera engineers. This delivers higher uptime, faster incident resolution, and better compliance throughout the engine lifecycle.
Our support gives you visibility through dashboards and reports showing uptime, message success rates, error trends, and performance metrics. These insights guide optimisation efforts and support digital transformation strategies.
Whether you’re using open-source Qvera or fully licensed cloud editions, our support flexes to match. When upgrading to enterprise configurations, we ensure smooth transitions and ongoing platform resilience.
6B combines technical expertise in Qvera with real-world understanding of NHS interoperability and clinical workflows. We can support a variety of configurations – from lightweight single-node setups to clustered, containerised systems.
Our monitoring tools are built specifically for QIE architectures, enabling timely alerting on critical metrics such as channel latency, queue backlogs, message volume, and host performance. We drive incident resolution with defined SLA pathways and escalation plans.
We accelerate deployment with reusable toolkit components – config checkers, alert templates, upgrade scripts – that reduce risk and ensure consistency across clients. We embed cybersecurity measures in line with NHS DSPT and ISO 27001 standards.
Our flexible support tiers cater to different needs, from business-hours monitoring to 24/7 emergency coverage with ongoing upgrade management. We partner with your organisation as an extension of your team to ensure integration resilience at scale.
