Trusted by healthcare providers, ICSs, and digital health vendors, 6B delivers full-lifecycle engine support – from installation and architecture review through to live monitoring, incident response, upgrades, and ongoing governance. Whether your system is deployed on-premise, in the cloud, or in a hybrid environment, we align our services to support your interoperability strategy and patient safety objectives.
Understanding Orion Health’s Integration Engine
The engine at the core of Orion Health’s Amadeus Digital Care Record manages large-scale data exchange across systems and care settings. It supports a wide range of standards – HL7 v2, FHIR APIs, SNOMED CT, DICOM, CDA – aggregating and normalising clinical, administrative, and social care data into a unified patient view. Built for scale and performance, it enables seamless transitions between primary, secondary, community, and social care environments, ensuring clinicians always have the right information in real time.
Without proactive oversight, engine performance issues, message bottlenecks, security vulnerabilities, or unsupported updates can hamper clinician workflows, increase error risk, and impact cross-organisational coordination. Our support safeguards against these challenges so your integration backbone remains robust, compliant, and future‑proof.
Our Orion Health Integration Engine Support Services
We begin with a comprehensive discovery and architecture audit that reviews engine deployment topology, message throughput, standards implementation, and resilience mechanisms. We then deploy tailored monitoring that tracks health metrics, interface performance, queue backlogs, error rates, and data latency across FHIR and HL7 flows.
Our teams provide 24/7 alerting and rapid incident response to minimise operational impact. We also support engine upgrades, API version migrations, and connector tuning to ensure optimal performance and compatibility with evolving platform releases. Our proactive maintenance includes capacity planning, security patching, and adherence to NHS data governance standards.
Coordination during incident resolution integrates seamlessly with ICS and vendor teams, supporting clear root-cause investigations and systemic fixes. We supply transparent dashboards and monthly reports summarising system uptime, throughput metrics, breaches, performance trends, and optimisation recommendations.
Benefits of 6B’s Orion Health Integration Engine Support
With round‑the‑clock monitoring and rapid resolution, your message infrastructure remains resilient, ensuring no loss of critical data across clinical workflows. Clinician confidence is maintained thanks to consistent access to up‑to‑date patient information from multiple care settings.
By partnering with 6B, your Trust reduces internal resource burden and gains specialised integration and engine management expertise. This results in cost savings, enhanced performance, and a faster route to digital maturity.
Our reports and analytics illuminate performance trends and system health, helping your organisation make informed infrastructure and interoperability decisions aligned with transformation goals.
Our support is designed to scale alongside your engine – whether that means increasing message volumes, expanding to cloud/hybrid deployments, or integrating new data domains such as telehealth, social care, or population health.
Why Choose 6B for Orion Health Integration Engine Support?
6B combines knowledge of Orion Health with deep NHS interoperability experience. We have delivered and supported engine environments that power live care coordination, population health, and pathway management across acute and community networks.
Our toolset includes reusable templates for monitoring, alerting, upgrade scripts, and incident triage workflows, ensuring consistency, speed, and quality across implementations. We enforce governance and auditing standards in alignment with NHS DSPT, ISO 27001, DCB, and data protection regulations.
Our engagement model offers flexible support tiers – from out‑of‑hours coverage to 24/7 managed engine administration and upgrade oversight. We act as an extension of your team, ensuring proactive management and continuous performance improvement.
Estimate the Cost of Your Orion Health Integration Engine Support
Please answer a few questions to help our integration engine support team accurately assess your needs and calculate a personalised quote quicker.
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Thank you for your request! 🙌 We will review your project and get back to you within 24 hours to share a ballpark estimate.
Want to speak to someone today? Call 6B on 0113 350 1290.
Readiness checklist for Orion Health Integration Engine Support
- Document your Orion Health (Amadeus) engine deployment, including hosting model (cloud, on-premise, or hybrid) and architecture
- List key data flows and clinical workflows supported (HL7 v2, FHIR, SNOMED CT, CDA, DICOM, etc.)
- Provide details of current monitoring, alerting, and incident response processes
- Prepare configuration baselines, connector/API usage, patch history, and backup/recovery processes
- Share compliance evidence for DSPT, ISO 27001, DCB standards, and data governance/audit policies
- Confirm version details, upgrade history, and any planned migrations or API version changes
- Identify stakeholders, vendor contacts, and dependencies across ICSs, national services, and third-party systems
Speak To Our Orion Health Integration Engine Support Experts
Whether you're developing a new digital health product or extending an existing solution with Orion Health integration Engine Support, 6B brings the technical expertise, healthcare insight, and experience needed to accelerate delivery.
