Ensure your NHS trust’s Orion Health (Amadeus) integration engine operates reliably and securely with 6B’s dedicated support services. Our specialist team actively monitors, troubleshoots, and optimises your engine environment to maintain uninterrupted data flows that underpin clinical, operational, and pathway-critical workflows.
Get in touchWhether you're developing a new digital health product or extending an existing solution with Orion Health integration Engine Support, Whether you're developing a new digital health product or extending an existing solution with
Trusted by healthcare providers, ICSs, and digital health vendors, 6B delivers full-lifecycle engine support – from installation and architecture review through to live monitoring, incident response, upgrades, and ongoing governance. Whether your system is deployed on-premise, in the cloud, or in a hybrid environment, we align our services to support your interoperability strategy and patient safety objectives.
The engine at the core of Orion Health’s Amadeus Digital Care Record manages large-scale data exchange across systems and care settings. It supports a wide range of standards – HL7 v2, FHIR APIs, SNOMED CT, DICOM, CDA – aggregating and normalising clinical, administrative, and social care data into a unified patient view. Built for scale and performance, it enables seamless transitions between primary, secondary, community, and social care environments, ensuring clinicians always have the right information in real time.
Without proactive oversight, engine performance issues, message bottlenecks, security vulnerabilities, or unsupported updates can hamper clinician workflows, increase error risk, and impact cross-organisational coordination. Our support safeguards against these challenges so your integration backbone remains robust, compliant, and future‑proof.
We begin with a comprehensive discovery and architecture audit that reviews engine deployment topology, message throughput, standards implementation, and resilience mechanisms. We then deploy tailored monitoring that tracks health metrics, interface performance, queue backlogs, error rates, and data latency across FHIR and HL7 flows.
Our teams provide 24/7 alerting and rapid incident response to minimise operational impact. We also support engine upgrades, API version migrations, and connector tuning to ensure optimal performance and compatibility with evolving platform releases. Our proactive maintenance includes capacity planning, security patching, and adherence to NHS data governance standards.
Coordination during incident resolution integrates seamlessly with ICS and vendor teams, supporting clear root-cause investigations and systemic fixes. We supply transparent dashboards and monthly reports summarising system uptime, throughput metrics, breaches, performance trends, and optimisation recommendations.
With round‑the‑clock monitoring and rapid resolution, your message infrastructure remains resilient, ensuring no loss of critical data across clinical workflows. Clinician confidence is maintained thanks to consistent access to up‑to‑date patient information from multiple care settings.
By partnering with 6B, your Trust reduces internal resource burden and gains specialised integration and engine management expertise. This results in cost savings, enhanced performance, and a faster route to digital maturity.
Our reports and analytics illuminate performance trends and system health, helping your organisation make informed infrastructure and interoperability decisions aligned with transformation goals.
Our support is designed to scale alongside your engine – whether that means increasing message volumes, expanding to cloud/hybrid deployments, or integrating new data domains such as telehealth, social care, or population health.
6B combines knowledge of Orion Health with deep NHS interoperability experience. We have delivered and supported engine environments that power live care coordination, population health, and pathway management across acute and community networks.
Our toolset includes reusable templates for monitoring, alerting, upgrade scripts, and incident triage workflows, ensuring consistency, speed, and quality across implementations. We enforce governance and auditing standards in alignment with NHS DSPT, ISO 27001, DCB, and data protection regulations.
Our engagement model offers flexible support tiers – from out‑of‑hours coverage to 24/7 managed engine administration and upgrade oversight. We act as an extension of your team, ensuring proactive management and continuous performance improvement.
