Ensure your NHS Trust’s InterSystems IRIS engine runs reliably, securely, and at scale with 6B’s specialist support services. We manage architecture, real-time monitoring, incident response, upgrades, and governance to maintain uninterrupted integration across clinical, operational, and analytical systems.
Get in touchWhether you're developing a new digital health product or extending an existing solution with InterSystems IRIS integration Engine Support, Whether you're developing a new digital health product or extending an existing solution with
Trusted by hospital trusts, integrated care systems, and healthtech vendors, 6B offers full‑lifecycle IRIS engine support. From initial setup and design review through proactive monitoring, optimisations, platform upgrades, and ongoing maintenance, our services are tailored to your deployment model – whether cloud, on‑premise, or hybrid – and aligned with your interoperability goals.
InterSystems IRIS is a modern, cloud‑first data platform designed for high‑performance interoperability. It supports a broad range of standards and protocols such as HL7 v2/v3, FHIR, DICOM, SOAP, REST, SQL, and JSON. It includes built‑in adapters for rapid connectivity to databases, messaging systems, and external applications while enabling orchestration, business rules, and workflow logic – all within a unified environment.
The platform also features powerful monitoring, tracing, and data management tools. Administrators can view and trace message flows in real time, audit processing histories, and use analytics to detect performance issues or data integrity problems before they escalate.
Without specialist oversight, IRIS deployments risk degraded performance, message loss, siloed data, or configuration drift. These issues can affect core functions like EPR messaging, clinical alerts, prescribing, diagnostics, and workflow coordination.
We begin with a comprehensive discovery and architecture audit, reviewing deployment design, message flows, adapter usage, integration logic, and performance baselines. This forms the foundation for our monitoring setup, covering system health, queue backlogs, message latency, error rates, database integrity, and tracer activity.
Our 24/7 alerting and SLA-based incident response process means issues are detected and resolved swiftly. We apply performance tuning and capacity planning to maintain optimal engine throughput. As new IRIS releases become available, we manage version upgrades including compatibility testing, regression validation, and staged rollouts.
Our team ensures robust security and compliance through configuration of TLS, user access controls, audit logging, and regular patching aligned with NHS DSPT, ISO 27001, and governance standards. We collaborate closely with internal teams and vendors to coordinate incident response and change management within your Trust processes.
With proactive 24/7 monitoring and alerting, your engine will deliver uninterrupted message delivery and system reliability for all clinical and operational pathways. You gain early detection of errors or performance degradation before workflows are affected.
Outsourcing IRIS support reduces pressure on internal teams while providing deep platform expertise. Trusts benefit from faster resolution times, advanced diagnostic insight, and lower total cost of ownership compared to in‑house management.
Our transparent reporting and dashboards offer clarity on uptime, throughput, message success metrics, error trends, system latency, and SLA performance. These insights guide strategic infrastructure decisions and digital transformation planning.
Our model adapts with your system – whether deploying new FHIR APIs, scaling for population health analytics, or integrating novel data sources. We ensure your IRIS platform evolves alongside your digital ambitions.
6B combines extensive IRIS technical experience with deep understanding of NHS interoperability needs. We have implemented and supported IRIS environments that power clinical messaging, data aggregation, decision support, analytics, and workflow automation across trusts and ICSs.
Our toolkit includes reusable templates for monitoring, alerting, upgrade orchestration, and audit workflows – ensuring efficient, consistent, high‑quality delivery on every engagement. Governance, traceability, and security are embedded in each service.
We offer support tiers ranging from out‑of‑hours monitoring to fully managed 24/7 service including upgrades and performance optimisation. We work as a natural extension of your team to protect the integrity and performance of your IRIS platform, supporting resilient integration across all care pathways.
