Ensure your NHS trust’s InterSystems Ensemble integration engine operates reliably, securely, and without interruption using 6B’s specialist support services. Our expert team monitors, optimises, and responds to incidents to maintain seamless data flows that underpin clinical workflows, analytics, and patient care.
Get in touchWhether you're developing a new digital health product or extending an existing solution with InterSystems Ensemble integration Engine Support, Whether you're developing a new digital health product or extending an existing solution with
Trusted by healthcare providers, sustainability organisations, and digital health partners, 6B delivers full‑lifecycle Ensemble engine support – from architecture review and installation through live monitoring, upgrades, and ongoing governance. Whether your deployment runs on‑premise or in the cloud, we align support to your interoperability ambitions and risk profile.
InterSystems Ensemble is a robust integration engine and development platform that connects systems, data, and applications in one unified environment. It supports HL7, FHIR, DICOM, SOAP, SQL, REST and more. It features built‑in adapters, message routing, transformation tools, and real‑time dashboards. Ensemble includes the NHS Interoperability Toolkit (ITK) as a core component, allowing rapid ITK compliance and future‑proof messaging across NHS systems and national infrastructure.
Without expert oversight, trusts face potential issues such as channel failures, message loss, high latency, or configuration drift. These risks can impact EPR flows, prescribing, lab reporting, diagnostics, or discharge processes. Our support ensures your integration engine remains resilient, compliant, and capable.
We begin with a full discovery and architecture audit covering deployment topology, adapter configurations, message volumes, error rates, database integrity, logging, and backup resilience. Next, we implement tailored monitoring tracking server metrics, channel health, queue depth, message latency, and error logs. Alerts are configured to detect anomalies and initate rapid response workflows.
We also manage version upgrades, patch application, and migrations to newer engine versions such as InterSystems IRIS or Health Connect. Our process includes compatibility testing, regression validation, and staged rollout. Performance tuning, capacity planning, and adapter optimization ensure scalable, high‑performance integration.
Security is integral to our support. We help maintain TLS, user access controls, audit logging, and patching aligned with NHS DSPT and ISO standards. We coordinate with IT teams and vendors to respond effectively to incidents, changes, or upgrades.
Proactive engine management prevents message disruptions and maintains clinician confidence through uninterrupted data exchange. Real‑time alerts and expert resolution minimize downtime and reduce risk to clinical workflows.
By outsourcing support to 6B, Trusts reduce internal resource overhead while benefiting from domain expertise in NHS integration. Our approach supports faster issue resolution, deeper diagnostic insight, and reduced TCO.
Our transparent dashboards and monthly analytics demonstrate uptime, channel success metrics, error trends, message volumes, and compliance with SLAs. These insights inform optimisation and strategic integration planning.
Future‑ready support ensures your engine environment evolves with NHS priorities. As you adopt new data sources or update national standards, our team adapts your engine to maintain alignment, scale and performance.
Our engineers combine Ensemble knowledge with NHS integration experience. We have implemented and supported Ensemble engines at NHS trusts, ICSs, research networks, and critical services.
Our core tools include reusable configuration templates, alert scripts, upgrade workflows, and audit mechanisms that ensure consistent, high‑quality support. We embed governance, logging, access control and documentation into every implementation.
We offer flexible support tiers, from out‑of‑hours monitoring to fully managed 24/7 support and upgrade oversight. We become a trusted partner, working alongside your team to protect the service and support digital transformation.
