Trusted by healthcare organisations across the UK, 6B provides full-lifecycle Dedalus Viaduct support – from architecture review and monitoring to troubleshooting, upgrades, performance tuning, and long-term governance. Whether your environment is on-premise, cloud-hosted, or hybrid, our support is tailored to your interoperability strategy and operational requirements.
Understanding Dedalus Viaduct Integration Engine
Dedalus Viaduct is a healthcare integration engine used to exchange information between clinical and administrative systems. It supports healthcare interoperability workflows connecting EPRs, departmental systems, diagnostic platforms, and other applications across complex healthcare environments.
Viaduct can support established messaging approaches such as HL7 alongside APIs, FHIR, XML, JSON, and other integration methods. This enables trusts to maintain legacy interfaces while developing more modern interoperability workflows.
Without specialist support, trusts risk interface failures, message delays, configuration issues, and infrastructure bottlenecks that can affect clinical and operational workflows. Effective monitoring and maintenance help keep integrations stable and information moving reliably between systems.
Our Dedalus Viaduct Integration Engine Support Services
We begin with a discovery and architecture audit of your Viaduct environment, reviewing deployment architecture, interfaces, message volumes, system dependencies, infrastructure resources, and existing support processes.
We implement monitoring covering infrastructure health, interface availability, message queues, processing latency, and error trends. Automated alerting and engineer-led triage allow issues to be identified and investigated before they cause wider disruption.
Our support includes incident investigation, configuration management, patching, upgrade planning, performance tuning, and capacity assessment. We can also support trusts introducing FHIR and API-based integrations while maintaining existing HL7 workflows.
We work closely with internal IT teams, application suppliers, infrastructure partners, and other stakeholders during incidents and planned changes. Regular reporting provides visibility of system health, recurring errors, performance trends, and recommended improvements.
Benefits of 6B’s Dedalus Viaduct Support
Proactive monitoring helps prevent interface failures and message delays from affecting clinical services. Trusts gain greater confidence in the availability and resilience of their integration environment.
By working with 6B, you reduce dependence on specialist in-house resources while gaining access to experienced healthcare integration engineers. This supports faster incident resolution, improved diagnostics, and more consistent platform management.
Our dashboards and reporting provide visibility of message performance, error trends, infrastructure utilisation, and recurring issues. These insights support optimisation, capacity planning, and future interoperability investment.
As your environment evolves, our support can adapt – whether you are connecting new systems, introducing FHIR integrations, moving services to the cloud, or maintaining established legacy interfaces.
Why Choose 6B for Dedalus Viaduct Support?
6B combines healthcare integration expertise with practical understanding of NHS interoperability, clinical workflows, and complex integration environments.
Our engineers work across technologies including HL7, FHIR, APIs, XML, JSON, SQL, and the infrastructure supporting healthcare integration services. We use repeatable monitoring configurations, support processes, and documentation to deliver consistent service quality.
Security, access management, auditability, backup processes, and change governance are incorporated throughout our approach in alignment with NHS data protection and compliance requirements.
Estimate the Cost of Your Dedalus Viaduct Integration Engine Support
Please answer a few questions to help our integration engine support team accurately assess your needs and calculate a personalised quote quicker.
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Thank you for your request! 🙌 We will review your project and get back to you within 24 hours to share a ballpark estimate.
Want to speak to someone today? Call 6B on 0113 350 1290.
Readiness checklist for Dedalus Viaduct Integration Engine Support
- Document your Dedalus Viaduct deployment, including versions, hosting model, and infrastructure
- List interfaces, message flows, volumes, and critical clinical system dependencies
- Identify messaging standards and integration methods in use, including HL7, FHIR, APIs, XML, and JSON
- Provide details of current monitoring, alerting, incident management, and escalation processes
- Prepare configuration baselines, backup and recovery arrangements, and change management processes
- Confirm patch and upgrade history and any planned platform, interface, or cloud migrations
- Identify internal teams, application suppliers, infrastructure contacts, and other stakeholders required for support coordination
Speak To Our Dedalus Viaduct Integration Engine Support Experts
Whether you're developing a new digital health product or extending an existing solution with Dedalus Viaduct integration Engine Support, 6B brings the technical expertise, healthcare insight, and experience needed to accelerate delivery.
