Extend your capabilities with 6B’s managed services - a comprehensive suite of support, maintenance, and integration management offerings tailored to the needs of digital health organisations and NHS Trusts. We help you maintain critical systems, optimise performance, and reduce operational overhead - so your teams can focus on care delivery and innovation.
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From supporting NHS integration engines to maintaining complex digital health platforms, 6B delivers proactive, standards-compliant managed services that ensure your systems remain secure, stable, and aligned with NHS digital strategy. Whether you’re a healthcare provider, software vendor, or public sector partner, we act as an extension of your team – offering deep technical expertise and responsive support.
Our managed services are designed to protect your investment, minimise downtime, and enable continuous improvement in dynamic clinical and regulatory environments.
Healthcare organisations face increasing pressure to modernise infrastructure while maintaining uninterrupted service. At the same time, health tech vendors must keep platforms compliant, up to date, and interoperable with NHS systems – without overburdening internal teams.
6B’s managed services meet these challenges head-on. We combine technical support, application maintenance, and integration management into modular service packages that adapt to your needs. Whether you require 24/7 incident response, routine updates, API monitoring, or help managing your trust’s integration engine, we’re here to help.
Our team has hands-on experience supporting a wide range of digital health solutions and integration environments – from patient engagement platforms and clinical applications to HL7 and FHIR-based interfaces across major EPR systems.
We begin with a discovery phase to understand your systems, workflows, and service expectations. From there, we define clear SLAs, escalation paths, and support models tailored to your organisation – whether that’s a dedicated technical team, shared resource model, or third-line escalation point.
We provide a comprehensive onboarding process that includes system documentation, access management, and configuration reviews. Once live, we proactively monitor systems for performance, uptime, and compliance – using tools aligned with NHS and vendor best practices.
For digital health vendors, we offer managed support for your deployed applications – including FHIR interface maintenance, bug fixes, release management, and user support. For NHS Trusts, our integration engine support includes interface monitoring, message queue management, alerting, and change control for platforms like Rhapsody, Ensemble, and Mirth.
Our structured approach ensures transparency, responsiveness, and ongoing value – with regular reporting, continuous service improvement, and a focus on real-world outcomes.
