Patient Portal Development Company

We help NHS organisations, private healthcare providers, and digital health innovators create patient portals that support communication, self-management, and seamless interaction with care teams. From viewing health records and booking appointments to messaging clinicians and accessing test results, we deliver platforms that empower patients and streamline care.

Whether you need a standalone portal or integration with existing systems, 6B delivers the technical, clinical, and regulatory expertise to help you build a compliant, user-friendly solution that scales.

Understanding Patient Portals

Patient portals are digital platforms that allow individuals to securely access and manage their health information and interactions with care providers. These systems play a vital role in digital-first healthcare models, improving transparency, self-service, and engagement while reducing reliance on in-person and phone-based services.

Core functionality may include:

• Access to medical records, medications, and allergies
• Appointment booking, cancellations, and reminders
• Secure messaging with clinicians or admin teams
• Test results and document sharing
• Integration with wearable or remote monitoring devices
• NHS Login or third-party identity verification
• Payment and invoice management
• Accessibility, GDPR, and clinical safety compliance

At 6B, we build portals that integrate with NHS systems and third-party apps — supporting interoperability, continuity of care, and regulatory assurance from day one.

Our Patient Portal Development Process

As an experienced Patient Portal Development company, 6B follows a proven, collaborative process to deliver user-centred, secure digital platforms.

We begin by understanding your service model, patient demographics, and integration needs. Through stakeholder interviews, user journey mapping, and technical discovery, we define your portal’s features, data flows, and content structure — from self-service options to messaging and identity management.

Our design team develops responsive, accessible interfaces that meet WCAG 2.1 standards and are optimised for use across desktop, tablet, and mobile devices. We develop using cloud-native, secure technologies and follow structured quality assurance and compliance protocols throughout.

Where required, we integrate with NHS App, NHS Login, GP Connect, EHR systems, and third-party tools — creating a seamless experience that supports patient engagement and clinical workflow. Post-launch, we provide long-term support, optimisation, and iteration to meet evolving service and user needs.

Benefits of Patient Portal Development

Custom patient portals bring measurable benefits to both healthcare organisations and the people they serve.

Patients gain greater transparency and convenience — with the ability to view records, book appointments, ask questions, and receive updates in their own time. This reduces anxiety, improves satisfaction, and supports better long-term engagement.

Healthcare providers benefit from:

• Reduced call volume and admin workload
• Improved communication between patients and clinical teams
• Better adherence to treatment plans and follow-up
• Real-time data access for patients and carers
• Scalable infrastructure for growing digital demand
• Stronger compliance with NHS, clinical safety, and IG frameworks

By investing in a well-designed portal, organisations improve efficiency and meet growing patient expectations for accessible, digital-first care.